Hello, thank you for your trust and support of Phisong CNC. Our company has direct offices in over 60 large and medium-sized cities across the country, which are responsible for product pricing, selection, and after-sales service. You can call the free service hotline at 400-888-7711, or check the detailed contact information on the "Contact" section of the official website homepage.

Our company strictly follows the relevant national regulations for product quality warranty. The warranty period for the entire machine is one year. During the warranty period, if there are quality problems, users will enjoy free after-sales service; Beyond the warranty period, we provide lifetime paid after-sales service.

Our company has a comprehensive after-sales support system, with a wide coverage of service outlets and professional after-sales service engineers. Our products are guaranteed nationwide, and we have a dedicated service hotline at 400-888-7711. Our technical personnel respond to customer service requests by phone within 1 hour and provide technical support. For customers who require on-site service, we promise that within 8 hours in cities where our company has offices, within 24 hours in other cities without offices within the province, within 48 hours in other neighboring provinces, and within 72 hours in areas with traffic congestion, our after-sales personnel will arrive on time to provide you with services.

Our delivery time commitment: The delivery time for commonly used specifications and models is 5 working days, and the latest delivery time is 7 working days. If there is stock available at the local office, please contact the local office for direct shipment; The delivery time for non-standard products is 15 working days, and the latest delivery time is 20 working days; Other models and special specifications can be determined through negotiation between the office and the customer.